Shipping policy

Thank you for shopping with Stryvora. This policy explains how we ship your order, what it costs, and what to expect after you buy.

Order Processing

Orders are processed within 1 to 3 business days (excluding weekends and holidays).

You'll receive a confirmation email with tracking as soon as your order ships.

Shipping Methods & Delivery Times

Estimated delivery time is 5 to 8 business days after your order has been processed. Delivery times are estimates, not guarantees. They may be affected by carrier delays, customs processing, weather, or other events outside our control.

Shipping costs

Shipping is free on every order. There is no minimum purchase.

Order Tracking

Once your order ships, we'll email you a confirmation with a tracking number and link. Please note tracking information may take time to update after you receive it.

Address accuracy

Please check your shipping address at checkout. Contact us as soon as possible if you need to correct it.

Lost, damaged, or delayed packages

If your order has not arrived within 20 business days of your shipping confirmation, email us at stryvora@gmail.com with your order number and we will resend it or refund it in full.

If your order arrives damaged, email us with your order number and a photo. We will send a replacement or refund you in full, at no cost to you. See our Refund Policy for details.

Order Changes & Cancellations

Need to change or cancel your order? Contact us as soon as possible. We may be able to accommodate changes before your order ships, but once it's in transit we're unable to modify it. Refunds for cancelled or delayed orders will be processed promptly to the original payment method where possible.

Questions?

Contact our team at stryvora@gmail.com.